Also written by Susan Scrupski:
Do I hear social supply chain anyone? More Serendipitous Social Upside Vignettes
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Attributes of a Socially Optimized Business

dachisgroup.com
We interviewed a core group of our members to identify the attributes that comprise the whole of the socially optimized business.  I think you will agree, the results are fabulous. Where are you on the course from Start to Social?